when google doesn’t help


Sometimes you have a problem, and you google and google but somehow the answer doesn’t come – well, that was certainly the situation for a customer with Windows 10 problems – the PC had updated, the login account was local only and for whatever reason (and we still don’t know why) the unchanged password had stopped working – clearly a problem others have had because the answers on the first two pages of Google were actually adverts in disguise. ¬†As it happens, there is free software available to solve this problem, though in this instance the problem did require a BIT more work – however, we have a satisfied customer with a computer back up and running

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